Privacy Policy

1. Information we collect  

Log data 

When you access our website, our servers may automatically record the typical information transmitted by your web browser. This may encompass your computer’s Internet Protocol (IP) address, the type and version of your browser, the specific pages you navigate, the timestamp of your visit, the duration spent on each page, along with additional particulars. For more information on how we handle such data, please refer to our privacy policy.

Device data  

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.  

Data that users voluntarily submit 

Personal data that we collect from your visit to our website are those which you voluntarily submit, such as name, email address, home address, and phone number in order to contact us and request response for any specific purpose of your interest or apply for job at our company. For job application we also require upload of CV with information about your employment and education history, trainings and certifications and other relevant data that you would like to include within. 

2. Legal bases for processing  

We will process your personal information lawfully, fairly and in a transparent manner and use your information only where:  

  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;  
  • you give us consent to do so for a specific purpose; or  
  • we need to process your data to comply with a legal obligation.  

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).  

We don’t keep personal information for longer than is necessary to fulfil the purpose for which it was collected or to comply with legal or official requirements. If you have provided us with your personal data for recruitment purposes and in connection with any subsequent employment, and in case your job application was not successful, we will hold your data for 3 years after the end of the relevant recruitment process.

While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.  

3. Collection and use of information  

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:  

  • to enable you to access and use our website and associated social media platforms;  
  • to contact and communicate with you;  
  • for internal record keeping and administrative purposes;  
  • for analytics, market research and business development, including to operate and improve our website and associated social media platforms;  
  • to run competitions and/or offer additional benefits to you;  
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; 
  • to comply with our legal obligations and resolve any disputes that we may have; and  
  • to consider your employment application and to consider you for future roles.  

4. Disclosure of personal information to third parties  

We may disclose personal information to:  

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors; 
  • our employees, contractors and/or related entities;  
  • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; and  
  • third parties to collect and process data. 

5. International transfers of personal information  

The personal information we collect is stored and processed in Sweden, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these third parties which may be overseas.  

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.  

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.  

6. Your rights and controlling your personal information  

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.  

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.  

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.  

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.  

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.  

Notification of data breaches: We will comply laws applicable to us in respect of any data breach.  

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint, Integritetsskyddsmyndigheten in Sweden,

7. Business transfers  

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.  

8. Limits of our policy  

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.  

9. Changes to this policy  

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.  

This policy is effective as of 1 January 2024. 

10. Contact details 

Complete Synergi AB
Org. number: 559283-0920
Address: Adelgatan 19, 211 22 Malmo, Sweden
Tel: +46 709 179 499